This weekend was bit frustrating for me. I spent way too much time setting up a new niche site using a new premium WordPress theme that eventually I abandoned and re-built using a free theme. The most frustrating part was the fact I spent so much time and some decent money for the premium theme AND I wasn’t able to get a refund.
You see, early last week I had someone recommend to me a new premium theme that was designed to allow webmasters to build custom affiliate websites faster. I’m all for anything that helps me to build my sites faster so I checked it out and it looked like it was pretty cool. I decided to spring for the license, which was well over $100 and downloaded it.
After getting it installed, I began configuring the super cool affiliate theme and was real excited to get my new niche site up and running in record time. I had the content I just needed to get the site up. Needless to say I spent several days, and hours each day fiddling with the darn thing. Eventually I really felt like this new theme wasn’t for me.
I’m a fairly technical guy and have no trouble diving into the html, css, or the php within a theme or WordPress itself in order to get the site to layout, function, and appear the way I want it to. I guess that may be MY problem. With this super fast configuration theme I was bound by the theme itself to place page elements in pre-defined locations, use specific banner sizes, page widths etc. Needless to say it wasn’t saving me any time at all!
I quickly shot an email off to the creator asking very politely for a refund. I figured hey this is IM and everyone offers a refund, or so I thought. I guess I’m spoiled by the onslaught of offers I see everyday offering an IRONCLAD Guarantee and such. Because I was a bit shocked to see that the creator was not going to refund my money.
Honestly I can totally understand the authors point of view as there is no way for him to know that I will never use the product again or to “return” the product. He would just have to trust me.
So here I am again, stuck with a product that I’m never going to use and I’ve wasted another $100+ bucks on hype and hyperbole.
Am I just spoiled with all the current guarantees and refunds? Should the creator take the loss and give refunds? Should I just accept it for what it is and deal with it? We all loose money in this business, many folks hundreds more than my mere $100.
What are your thoughts? What are your horror stories of lost money on IM products, software, and “SECRETS to overnight success”? Leave a comment and let me know. Misery loves company and I’d love to hear your story!